Delivery Information

All orders (stock items) for Standard delivery are normally despatched within one to two working days from clearance of payment. We expect delivery to be within 2 to 5 working days thereafter from the date of clearance of your order. Expected delivery dates are dependent on the weight of your order and/or the shipping destination. Standard Delivery will be by Courier service for orders up to 30kg in weight.

Additional delivery instructions
While you are completing your online order if you have any requests concerning delivery let us know this by entering details in the "Add Comments about Your Order" Box. Such information can include a request to delay your order for despatching at a later date. Please note we cannot accept any alternative delivery address requests when paying by credit/debit card.

Taxation
VAT is calculated on delivery destination. All orders to destinations within the Ireland and the European Union will have VAT added to the value of the order.

Delay of delivery
In the event that all or part of your order is not available, we shall notify you by e-mail as soon as possible. Unavailable stock and special order items are normally despatched within 5 to 10 days. We will attempt to keep you regularly updated on any items ordered that are likely to be on back order for more than 14 days. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the item(s). We will endeavour to deliver goods within the times stated but any dates we specify are approximate only and we will not be held liable for any delay or failure to achieve any delivery or other date.

Undeliverable Orders
Undeliverable orders that have been despatched to the delivery address as supplied by the customer and consequently are returned to Millennium Machinery are subject to a refund of the value of the products only (not including delivery charges) and less any applicable return postage costs charged by the carriers. The number one cause of long / undeliverable deliveries is wrong phone numbers.  DPD will ring your number if they cannot locate your address. If you do not answer the phone or are not available to answer, the package is "returned to sender" i.e. it is returned to Millennium Machinery. They will usually try 3 to 4 times to delivery the package. NOTE: There will be a re-handling / re-shipping fee of €10.00 (per carriage) for any orders that are returned back to us from  DPD where they were unable to contact customer.

Claims
Please immediately inform us by email, or post of any of the following problems you may have with your delivery. Please inform us within 24 hours of delivery. We cannot accept any liability unless we are notified within the 24 hours of delivery.

Damage on Delivery
Always examine the packaging at the point of delivery before signing for any package. If the package appears to be damaged in anyway Insist on writing a note on the carriers delivery consignment note and taking photos of the defect. It is then your responsibility to inform us of any damage to products within 24 hours of delivery.

Shortages
Always check the number of packages as shown on the carriers delivery consignment note. Any shortages must be noted on the consignment note. It is then your responsibility to inform us of any shortages within 24 hours of delivery.

In-correctly supplied goods
Please notify us immediately if any incorrectly supplied goods have been sent to you. It is your responsibility to inform us within 48 hours of delivery.

Non-delivery
Please notify us within 10 working days from the expected delivery date of a non delivery.

Planning a New Machinery Project?

For new machinery, workshop upgrades and equipment replacement projects.

  • Equipment selection
  • Site assessment
  • Workshop planning
  • Sourcing
  • Delivery
  • Installation
  • Commissioning
  • Training
Discuss Your Project

Need Support for Existing Machinery?

For servicing, repairs, preventive maintenance and spare parts.

  • Technical support
  • Machine servicing
  • Repairs
  • Annual maintenance
  • Spare parts
  • Tooling and accessories
Request Service Support

Machinery Services & Project Support FAQs

What information is required to recommend the correct machine?

To recommend suitable machinery, it is important to understand the material being processed, the maximum workpiece dimensions, the required level of accuracy and any specific requirements of the finished product.

It is also useful to know what equipment is currently being used and why it may not be delivering the expected result, whether additional automation is required, and if any supporting equipment or accessories should be included.

Depending on the application, this may include items such as machine lighting, cutting fluids or oils, tooling, measuring equipment, extraction, material handling or other accessories required for safe and efficient operation.

The more information available about the application, workload and expected result, the more accurately the machinery and complete setup can be specified.

Can Millennium Machinery assess a site before equipment is ordered?

Yes. Millennium Machinery can arrange a site visit to assess the available space, access requirements, utilities and other conditions that may affect machinery selection and installation.

Where required, we can also prepare a proposed workshop layout showing the planned positioning of machinery and supporting equipment. This can help customers understand space requirements, workflow and installation considerations before equipment is ordered.

Do you provide machinery installation and commissioning throughout Ireland?

Yes. Millennium Machinery provides machinery installation and commissioning services throughout Ireland.

Our team can position and set up the equipment, check key machine settings and operating functions, and confirm that the machine is ready for use. We also provide practical recommendations on correct operation, maintenance and ongoing use where required.

Can operator training be included?

Yes. Operator training can be included on request.

Customers receive the relevant manufacturer manuals, technical documentation and operating instructions supplied with the equipment. In addition, our experienced engineering team can provide practical guidance on machine operation, setup and specific features based on extensive hands-on experience with industrial machinery.

Can existing workshop machinery be replaced or removed?

Yes. Millennium Machinery can support customers who are replacing or upgrading existing workshop equipment.

Following an inspection and assessment of the existing machine, we may be able to offer a buy-back option where appropriate. Our team can also help identify and specify suitable replacement machinery based on the application, required capacity and future workshop needs.

Is annual machinery servicing available?

Yes. Annual machinery servicing and planned maintenance can be arranged for supported equipment.

This service is particularly popular with educational institutions and larger manufacturing facilities where regular inspection and maintenance are important for safety, reliability and reducing unexpected downtime. Annual servicing can also be arranged for smaller businesses and individual machine owners.

Are spare parts available after installation?

Yes. Spare parts for supported machinery can be supplied from stock in Ireland or sourced through our European supplier network.

Reliable access to replacement components can significantly reduce repair times and help minimise machinery downtime. Our team can assist with identifying the correct part using the machine model, serial number and component details.

Can Millennium Machinery manage a complete workshop upgrade?

Yes. Millennium Machinery can support complete workshop upgrades, from individual machine replacements to fully equipped workshop projects.

Depending on the application, we can supply and coordinate a complete range of machinery, tooling, accessories and supporting equipment for professional manufacturing, engineering workshops, educational facilities or smaller private and garage-based workshops.

The equipment package can be tailored to the available space, type of work, expected workload, budget and future requirements, with support available for machine selection, workshop planning, sourcing, delivery, installation, commissioning and training.

What We Consider Before Recommending Equipment

  1. Application
    What operation does the machine need to perform?
  2. Material
    Steel, stainless steel, aluminium, wood or other materials.
  3. Capacity
    Maximum dimensions, thickness, diameter and weight.
  4. Workload
    Occasional workshop use, daily production or continuous industrial operation.
  5. Accuracy
    Required tolerances and finish.
  6. Site Requirements
    Available space, access, electrical supply, extraction and unloading requirements.
  7. Future Requirements
    Whether additional capacity or automation may be needed later.

What Does This Mean for the Customer?

Customers benefit from machinery selected for the actual application, a clear understanding of site and installation requirements, and coordinated delivery, installation and commissioning. This helps reduce the risk of purchasing unsuitable equipment, simplifies the overall project process and ensures access to servicing and spare parts after installation. Throughout the project, Millennium Machinery remains a single point of contact from initial requirements through to final handover and ongoing support.

Tell Us About Your Requirement

Whether you are planning a new machinery purchase, upgrading an existing workshop or require technical support, provide a few details below and our team will review your requirements and contact you to discuss the next steps.